FAQs

What's the return/exchange policy?

If you are not completely satisfied, please email shop@madtreebrewing.com and we will make every effort to fulfill your request.  We accept exchanges and returns up to 60 days past original purchase date.  We do not refund original shipping charges.

Where else can I buy MadTree merchandise?

Merchandise can also be purchased at the MadTree taproom, open seven days a week.

How long does it take to get an order?

All orders are processed in 5-7 business days and are shipped via USPS.  Shipping times range depending on the item.

Does MadTree sell gift cards?

Yes. Gift cards may only be used in the MadTree taproom for beer, Catch-A-Fire Café, and merchandise purchases. They cannot be used for online merchandise purchases. A physical gift card will be shipped to the address provided.

You visit the taproom to purchase a gift card of a different value than $25, $50, or $100.

What size shirt should I purchase?

Our shirt sizes tend to run slim and long so be sure to check out the sizing charts. Also, if you're not quite sure you can check the shirts out in person at the taproom. Shirts will shrink in the wash and cannot be returned/refunded once they have been washed.